Refund policy

Returns
You can return any unwanted eligible items within 30 days of reciept for full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Any item that is modified from the original according to the customer's specific request will not be refunded.

Bracelets that doesn't fit due to the customer not measuring hers/his wrist properly according to the instructions on our webpage can not be refunded. However, if you reach out to us we will help you remake the bracelet at a minimum cost.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you experience any problem with the refund, please contact us at sales@krugeredc.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.